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        TVPPA Education & Training



Thank you for visiting the TVPPA Education & Training (E&T) Services webpage.  E&T Services maintains a comprehensive selection of utility-specific professional management and technical training programs for utility employees.  TVPPA conducts training at regional locations and on-site.

The mission of the Education & Training Committee, a standing committee of the TVPPA Board of Directors, is to provide guidance and oversight to TVPPA in the development and delivery of nationally recognized education and training opportunities to meet current and future electric utility workforce needs. 



E&T Services Main: 423-648-2464 or training@tvppa.com

E&T Service Toll Free: 855-374-2850



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TVPPA's eResource offers a wealth of information and will help you stay on top of upcoming training events. To begin receiving your free monthly email subscription, follow this link.



Please send all tests to be graded and any questions related to testing to Kaitlin Plaster at kplaster@tvppa.com or Caleb Hall at chall@tvppa.com.


E&T Contacts
During the last year, responsibility for TVPPA Education & Training has shifted from Technical Services to the CFO. Under this new direction, the day to day operations, to include registrations, class materials, class scheduling, instructors, class locations and all other functions are under the umbrella of the CFO and Accounting & Training Services department. For suggestions, concerns, compliments and complaints, please call TOLL FREE 855.374.2850 during our office hours of 8am-5pm Eastern and speak with Caleb Hall or Kaitlin Plaster, who may assist you. You may also contact the department manager, Judy Hughes. During non-office hours, please call John Cooke at 423-718-3205 for assistance.

Class Cancellation Policy
Registrants who cancel 7-14 days prior to the class will be charged 50% of the registration cost as a cancellation fee. Registrants who cancel less than 7 days prior will be charged 75% of the registration cost. Registrants failing to cancel prior to the start of the class will be responsible for the entire registration fee. You may avoid the cancellation fee by sending a substitute registrant. All class cancellations must be in writing and mailed, faxed or e-mailed to TVPPA, ATTN: Training Coordinator, P.O. Box 6189, Chattanooga, TN 37401; Fax: 423-267-2280; Email: chall@tvppa.com  kplaster@tvppa.com or training@tvppa.com.

If you are interested in any of the following products or services, please contact Jim Wyche at jwyche@tvppa.com.  

  • Online Behavioral Assessments - DISC profile, etc.
    -- Download the DISC How-To Article by Jim Wyche
  • Key Employee Coaching - one on one personal coaching, over the telephone!
  • In-House Training - convenient for your employees/lowers your costs


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