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        TVPPA Education & Training



Thank you for visiting the TVPPA Education & Training (E&T) Services webpage.  E&T Services maintains a comprehensive selection of utility-specific professional management and technical training programs for utility employees.  TVPPA conducts training at regional locations and on-site.

The mission of the Education & Training Committee, a standing committee of the TVPPA Board of Directors, is to provide guidance and oversight to TVPPA in the development and delivery of nationally recognized education and training opportunities to meet current and future electric utility workforce needs. 



E&T Services Main: 423-648-2464 or

E&T Service Toll Free: 855-374-2850



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TVPPA's eResource offers a wealth of information and will help you stay on top of upcoming training events. To begin receiving your free monthly email subscription, follow this link.



Please send all tests to be graded and any questions related to testing to Kaitlin Plaster at or Caleb Hall at


                                                            Proctoring Policy

All tests in the self-study portion of any of the distance learning programs (Electrical Metering, Lineman Apprenticeship Program, Protective Relaying, Substation Maintenance) should be proctored. Though the workbook and textbooks are not to be permitted for use during the  test, copies of necessary charts, graphs, and formulas may be used as reference. When the student is ready to take a test, a supervisor or local training administrator should proctor that lesson’s test in a closed book format. That applies whether the test is hard copy or online. Tests should not be reviewed by the student prior to taking any lesson tests.


E&T Contacts
For suggestions, concerns, compliments and complaints, please call TOLL FREE 855.374.2850 during our office hours of 8am-5pm Eastern and speak with Caleb Hall or Kaitlin Plaster, who may assist you. During non-office hours, please call John Cooke at 423-718-3205 for assistance.

Class Cancellation Policy
Registrants who cancel 7-14 days prior to the class will be charged 50% of the registration cost as a cancellation fee. Registrants who cancel less than 7 days prior will be charged 75% of the registration cost. Registrants failing to cancel prior to the start of the class will be responsible for the entire registration fee. You may avoid the cancellation fee by sending a substitute registrant. All class cancellations must be in writing and mailed, faxed or e-mailed to TVPPA, ATTN: Training Coordinator, P.O. Box 6189, Chattanooga, TN 37401; Fax: 423-267-2280; Email: or

 Recent Class Pictures

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Register Online

The Resource Newsletter Archives

Distance Learning Program

Advanced Lineman Certification


Certificate Programs

Key Employee Coaching

Policies & Procedures


Click here for directions to Training Areas & Recommended Hotels.


If you are interested in any of the following products or services, please contact Jim Wyche at 
Online Behavioral Assessments -  DISC profile, etc. Download the DISC How To Article by Jim Wyche

Key Employee Coaching - one on one personal coaching, over the telephone!

In-House Training - convenient for your employees/lowers your costs



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