Arab (AL) Electric Cooperative seeks a Member Services Manager. The successful candidate will serve Arab EC members by organizing, planning, benchmarking, and implementing best methods to serve their needs. This position is accountable for the work of several key employees with responsibilities ranging from resolving phone calls, processing payments, and a variety of billing processes among other related items. The Member Services Supervisor is expected to contribute to the AECI leadership team in establishing a strong culture of service and accountability.
Associate or bachelor’s degree in Business, Marketing, Accounting or related area of study is strongly preferred. Four years prior experience in a position involving customer support, consumer credit, call center or billing is required. Applicable work experience may be substituted for some education preferences. Only qualified applicants considered.
Please see a more detailed position description in the employment section of arab-electric.org. Arab Electric Cooperative is an Equal Opportunity Employer.
Only resumes emailed to firstname.lastname@example.org will be considered.
Post expires at 11:59pm on Sunday April 29th, 2018