Member Values

To preserve the benefits of ownership that enable locally made decisions, we will: 

Uphold the public power model; elected/appointed local boards accountable to our customers/members and communities

Center our actions and business decisions on the best outcomes for the people, businesses and communities we serve

In the operation of our locally-owned system, we will:

Act with integrity and conviction

Be worthy of trust in all professional interactions

Do what we say we will do

To earn and maintain the trust of our customers/members, we will:

Be open and accountable

Listen to our customers/members and focus on their needs

Be advocates for our customers/members

Respect the privacy of our customers/members

To provide the highest quality service to the communities we serve, we will:

Think and act strategically

Employ high-level technical expertise

Provide excellent care in all our services and processes

Place a premium on worker and public safety

Provide reliable power at competitive, affordable rates

Maximize value to the community

To ensure our locally-owned utilities are financially sound, we will:

Employ sound business principles

Exercise financial discipline

Be honest, accurate, open and consistent

Uphold our commitment to the public, not-for-profit, cost-based business model