Administrative Professional Program (APP)
TVPPA’s Administrative Professional Program provides the essential tools to strengthen the skills and operational impact of administrative personnel in the public power industry. The course curriculum covers interpersonal effectiveness, foundational industry knowledge, time management, meetings, and resources.
Administrative Professional Program (APP)
Certificate Program
TVPPA’s Administrative Professional Program provides the essential tools to strengthen the skills and operational impact of administrative personnel in the public power industry. The course curriculum covers interpersonal effectiveness, foundational industry knowledge, and management of time, meetings, and resources.
About this Certificate:
Topics Covered
- DISC Personality Test
- Generational Differences
- Workplace Culture
- Conflict Resolution
- Time and Meeting Management
- Technology Resources
- Budgets and Financials
- Electricity 101
- Industry Acronyms
- Industry Knowledge
- Board Meetings and Governance
Curriculum:
- Building Bridges: Workplace Insights and Strategies
- Paving the Way to Efficiency: Time, Technology and Numbers
- Learning the Landscape: From the Valley to the Boardroom
Additional Information:
Format: In Person
Duration: 6 Days
Certificate Awarded: Annual Conference attendees who have recently completed the Administrative Professional certificate program will be recognized and will receive their certificate at the conference.
Individual Coursework
The APP Certificate program contains three modules.
Building Bridges: Workplace Insights and Strategies
2 Days: Strengthen your interpersonal effectiveness by exploring the human dynamics that shape today’s workplace. This session introduces the DISC personality framework to help participants better understand communication styles and team interactions. Dive into generational differences and workplace culture to foster collaboration across diverse teams. Learn practical conflict resolution strategies that promote trust, reduce friction, and build stronger professional relationships. Whether you're supporting leadership or coordinating across departments, this module equips you to be a connector and culture-builder.
Paving the Way to Efficiency: Time, Technology and Numbers
2 Days: Boost your productivity and operational impact with essential tools for managing time, meetings, and resources. This session focuses on practical strategies for calendar control, meeting facilitation, and prioritization. Explore technology platforms that streamline workflows and improve communication, and gain confidence in handling budgets, financial reports, and resource planning. Designed for administrative professionals who juggle multiple responsibilities, this module helps you work smarter, not harder—so you can lead with clarity and precision.
Learning the Landscape: From the Valley to the Boardroom
2 Days: Gain a foundational understanding of the power industry and the organizational structures that drive it. This session covers electricity basics along with key acronyms and terminology used across the sector. Participants will explore the roles of boards, governance practices, and how administrative professionals support leadership at the highest levels. Whether you're new to the industry or looking to deepen your knowledge, this module helps you confidently navigate the energy landscape from operations to oversight.
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