Education & Training Services

TVPPA Certificate Programs

Listed below are the certificate programs currently offered by TVPPA. Click on the name of a program for description and course curriculums.
Information about conferences affiliated with certificate presentations is included with each certificate description. TVPPA’s Training Coordinators must be notified by each participant in advance if individuals would like to receive their certificate at a conference. Certificates not presented at conferences will be sent by mail.

Note: The programs listed below are overviews

While links are available for all course requirements, only those courses currently scheduled will appear. For information on a course not currently scheduled, please call the TVPPA Education & Training department at (423) 648-2464.
Certified Power Executive

TVPPA’s Certified Power Executive (CPE) is a unique program of professional certification specifically designed for management of public power distribution systems. It is designed to provide managers a better understanding of their duties and role in the utility industry.
The target group for the CPE program has been “redefined” as mid- to upper-level managers who have fundamental supervisory skills and are ready to proceed to the next level of leadership proficiency. Core competencies at this level should be:

  • Planning
  • Organizing
  • Allocating
  • Delegating
  • Scheduling
  • Problem-solving
  • Relating

Two competencies further distinguish members of this group:

  • Business planning
  • Presentation Skills

The curriculum is designed to provide participants with the skills to meet the core competencies outlined above.

Guiding Model: Leadership Bridge
Prerequisite: DiSC Profile
Required Reading: The Five Dysfunctions of a Team

Required Courses

All course requirements satisfactorily completed within four years of starting the program by taking a required course.

CPE certificates will be presented at the TVPPA Annual Conference. Click the Conferences link and select Annual Conference for event details.

Advanced Certified Power Executive

TVPPA’s Advanced Certified Power Executive (AdvCPE) is designed to build on the skills and knowledge gained in the Certified Power Executive curriculum. Included in this advanced program are formalized professional development, management concepts and business principles. While it is not mandatory for enrollment in these classes; we highly encourage all participants to first complete the Certified Power Executive (CPE) program before enrolling in the AdvCPE. All course requirements must be satisfactorily completed within four years of starting the program.

Prerequisites: DiSC profile
Required Reading:

  • The Five Dysfunctions of a Team by Patrick Lencioni
  • Four Obsessions of an Extraordinary Executive by Patrick Lencioni
  • The Five Levels of Leadership by John Maxwell

These courses may not be used as elective credits for any other TVPPA certificates programs.

AdvCPE certificates will be presented at the TVPPA Annual Conference. Click the Conferences link and select Annual Conference for event details.

Certified Power Supervisor

TVPPA’s Certified Power Supervisor (CPSv) curriculum is designed for public power distribution system supervisory personnel. This course of study focuses on how to reduce employee grievances, customer complaints, absenteeism, job-related accidents and turnover. In addition to the core classes, 2.8 credit hours of elective credit are required for completion of the CPSv.

Required Pre-Work: Online DiSC profile

Suggested Electives

CPSv certificates will be presented at the TVPPA Customer Service & Communications Conference. Click the Conferences link and select CS&C Conference for event details.

Certified Power Technology

TVPPA’s Certified Power Technology (CPT) program supplements the formal education of engineers not schooled in power theory and methodology. It is also valuable for engineering technicians and associate engineers who have limited electrical power education. The CPT program addresses technological changes within the electric utility industry. Additionally, the program is designed for distributors who have acquired substations and transmission lines.

The program consists of the following:

CPT certificates will be presented at the TVPPA Engineering & Operations Conference. Click the Conferences link and select E&O Conference for event details.

Certified Safety Coordinator

Individuals responsible for safety management must have current, professional knowledge and expertise to achieve and maintain a safe work environment and work practices for utility employees. TVPPA developed the Certified Safety Coordinator (CSC) to address modern health and safety issues.

The program consists of the following:

  • The required core curriculum of 7.7 credit hours
  • All course requirements satisfactorily completed within four years of starting the program by taking a required core course

Core Curriculum:

CSC certificates will be presented at the TVPPA Utility Safety Conference. Click the Conferences link and select the Utility Safety Conference for event details.

Certified Customer Service

In today’s changing business environment, customers demand the best in service from their electric utility. To provide the professional skills and expertise to exceed the expectations of escalating customer requirements, TVPPA developed the Certificate of Customer Service (CCS) curriculum.

The program consists of the following:

  • The core curriculum of 3.5 credit hours made up of the four required courses
  • All course requirements satisfactorily completed within four years of starting the program by taking a required course
  • Additional courses are not required for participants to receive the CCS designation

Core Curriculum:

CCS certificates will be presented at the TVPPA Customer Service & Communications Conference. Click the Conferences link and select the CS&C Conference for event details.

Certified Utility Accountant (CUA)

The Certified Utility Accountant (CUA) program is designed to provide public utility accounting staff who are new to accounting or who have a non-accounting background with the knowledge and resources necessary to effectively and efficiently perform their jobs in the unique utility industry. The CUA program consists of a core curriculum of accounting which range from basic to advanced level classes and non-accounting classes. In addition to the core classes, 2.8 credit hours of elective credit are required for completion of the CUA.

Core Accounting Curriculum (these course must be taken in order listed):

Core Non-Accounting Curriculum (these courses do not have to be taken in order listed):

CUA certificates will be presented at the TVPPA Accounting & Finance Conference. Click the Conferences link and select the A&F Conference for event details.

Utility Human Resources Certification (UHR)

The Utility Human Resources Certification (UHR) program is designed to provide public utility staff who are responsible for the human resource and personnel development function within their organization with fundamental to advanced level knowledge to efficiently and effectively fulfill their role. The UHR program consists of a core curriculum of nine courses, all of which are specific to and focused on current human resources issues.

UHR certificates will be presented at the TVPPA Human Resource Management Conference. Click the Conferences link and select the HRM Conference for event details.

Utility Purchasing & Materials Management Certificate (UPMM)

TVPPA’s Utility Purchasing & Material Management curriculum is designed for public power purchasing personnel. This course of study focuses on contracts, quality metrics, work order systems, negotiations, business strategies, and utility case studies.

UPMM certificates will be presented at the TVPPA Utility Purchasing & Materials Management Conference. Click the Conferences link and select the UPMM Conference for event details.

Utility Security Professional Certificate (USP)

Individuals responsible for securing utility assets in the face of today’s threats must have the professional knowledge and expertise to identify physical exposures and weaknesses and subsequently be able to implement response plans to mitigate the likelihood of internal or external attacks, breaches of security, criminal acts of violence or crimes against utility properties. TVPPA developed the Utility Security Professional (USP) to address the growing need from our members to provide the training and knowledge to those individuals who are tasked with protecting their utility. This course is instructed by subject matter experts in law enforcement, physical security, emergency management and utility security. When completed, participants will be exposed to training in the areas of vulnerability and threat assessments, active shooter and workplace violence, critical decision making, de-escalation tactics and negotiation skills, emergency preparedness, responding to and recovering from a critical event, business continuity, physical security measures and other security related topics that will prepare utilities of any size on how to better handle the changes in today’s criminal society that threaten our ability to serve our customers. Annual CEU (continuing education units) courses will be required to maintain the certification and will assure that as trends and threats change, the USP will be able to adapt accordingly.

USP certificates will be presented at the TVPPA Utility Safety & Security Conference. Click the Conferences link and select the conference for event details.

Power Distribution Engineer (PDE)

The PDE is designed to significantly enhance the skills and abilities of entry-level engineers working in a distribution utility. The program is intended to provide participants with formal power engineering courses they may not have had in their undergraduate studies and will also serve very well as a refresher for those seeking to “brush-up” their day-to-day engineering skills.

The PDE curriculum is made up of four courses, three of which were developed and will be delivered by Dr. Jack Lawler of the University of Tennessee’s School of Electrical Engineering. The fourth was developed in conjunction with the Electric Power Research Institute (EPRI) and will be delivered by Philip Lim.

Click here for more information about this certificate program and each course.

PDE certificates will be presented at the TVPPA Engineering & Operations Conference. Click the Conferences link and select the E&O Conference for event details.